bf 77 Privacy Policy
Protecting your personal information at bf 77 is our priority. In this policy we clearly explain — what information is collected about you, how it is used, and how it is kept secure.
Introduction and Scope
This privacy policy applies to all users who use services on the bf 77 platform. By browsing the bf 77 website, opening an account, or using any of our services, you are considered to have accepted the terms of this policy. Alongside reading this policy, you should also read our Terms and Conditions, as both are in effect together.
We believe that when using digital services, users should have control over their own information. That is why bf 77 always follows a transparent approach — this policy explains in detail why each piece of information is collected and how it is protected.
This policy may be updated at any time. In the case of significant changes, a notification will be sent to your registered email. If you continue using the platform after any changes, you will be considered to have accepted the updated policy.
What Information We Collect
bf 77 collects the following types of information. The collection of each type is limited to specific reasons and only to what is necessary for operating the service.
2.1 Registration and Identity Information
The information you provide when creating an account includes:
- Full name and date of birth (for age verification — the minimum age to participate on bf 77 is 21)
- Email address and mobile number
- Residential address
- National ID card or passport number (where identity verification is required)
2.2 Financial Information
When you make deposits or withdrawals, transaction details for the payment method you use — bKash, Nagad, Rocket, Upay or bank transfer — are recorded in the system. Complete payment details (account number, PIN or password) are not stored on bf 77's servers — the relevant payment service provider handles the transaction processing itself.
2.3 Automatically Collected Information
Some information is collected automatically while using the website or app:
- IP address and device type
- Browser version and operating system
- Pages visited and time spent
- Cookies and session data (details in Section 7)
2.4 Gaming Activity Information
Logs of betting or gaming activity on bf 77 are kept. This includes bet amounts, win/loss history, bonus usage and account balance changes. This information is also used to ensure responsible gaming.
Purpose of Data Use
| Purpose | Type of Information Used |
|---|---|
| Account registration and management | Name, email, mobile number, date of birth |
| Identity and age verification (21+) | National ID card, passport |
| Transaction processing | Payment method details, transaction logs |
| Customer service and support | Contact information, description of issue |
| Responsible gaming monitoring | Gaming activity logs |
| Security and fraud prevention | IP address, login history |
| Service improvement and analysis | Usage patterns, cookie data |
bf 77 never sells your personal information to third parties. Clear guidelines on data sharing are given in Section 5.
Data Storage and Security
4.1 Technical Security Measures
On the bf 77 platform, all data is transmitted using SSL (Secure Sockets Layer) encryption. Data stored on servers is also kept in encrypted form. Passwords are never stored in plain readable format — they are always hashed.
Regular security audits are conducted. Firewalls and intrusion detection systems are kept active to prevent unauthorised access.
4.2 Data Retention Period
All information is stored while the account is active. Even after an account is closed, financial transaction records may be kept for a specific period in compliance with applicable legal requirements. After that period, data is securely deleted or anonymised.
4.3 Response to a Data Breach
If a data security breach occurs for any reason, bf 77 will notify affected users by email as quickly as possible and will take the necessary protective measures.
Data Sharing Policy
bf 77 may share information with third parties in the following limited circumstances:
- Payment processing providers: Information required to complete transactions via bKash, Nagad, Rocket, Upay or bank is exchanged with the relevant institution.
- Technology service providers: Companies providing hosting, analytics or security services — only for operational purposes and under contract.
- Legal obligations: bf 77 may be legally required to provide information under an order from a court or competent authority.
- Fraud investigations: Cooperation with relevant authorities to investigate security threats or suspicious activity.
Beyond the above, your information is not sold or transferred to any third party for any other purpose — including advertising, marketing or commercial gain.
Your Rights and Controls
bf 77 believes every user should have control over their own information. To that end, you can exercise the following rights:
Right to Access Information
You can request a list of the information stored about you on bf 77 at any time. Contact the customer service team and they will let you know what information is in the system.
Right to Correct Information
If any of your information is incorrect or outdated, it can be corrected from the profile section of your account or through support. Verification documents may be required when changing your name or date of birth.
Right to Delete Information
If you request account closure, bf 77 will delete information beyond what is required by legal obligations. Financial transaction records must be kept for a specific period — support can assist with this.
Right to Stop Marketing Communications
If you do not want to receive promotional emails or messages, change your notification preferences in your account settings or click the "Unsubscribe" link in any marketing email.
Cookies and Tracking Technologies
7.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. bf 77 uses cookies for the following purposes:
- Essential cookies: To maintain login sessions and ensure security — without these the platform does not function properly.
- Functional cookies: To remember language preferences and interface settings.
- Analytics cookies: To understand which pages are used most — this data is anonymous.
7.2 Cookie Controls
You can delete or block cookies from your browser settings. However, disabling essential cookies may affect login and account functionality. For more information about cookies, relevant details are available on our FAQ page.
Protection of Minors
bf 77 does not collect information from or provide services to anyone under the age of 21 under any circumstances. Age verification is mandatory at registration. If information belonging to a minor's account is found, it will be deleted immediately and that account will be permanently closed.
Detailed guidelines on responsible gaming are available on our Responsible Gaming page — where various ways to keep yourself protected are described.
Third-Party Services and Technology
9.1 Role of Game Providers
The bf 77 platform uses software from various game studios including Pragmatic Play, PG Soft, JILI, Evolution and Spribe. These studios may have their own privacy policies. However, bf 77 ensures that these studios do not receive any personal information directly — only game results and session data are sent, not identity information.
9.2 Payment Gateways
Payment services such as bKash, Nagad, Rocket and Upay operate under their own privacy policies. During transactions, a connection is established with these services' own systems. bf 77 can never see or store your mobile banking PIN or password.
Policy Changes and Updates
This privacy policy may be revised if bf 77's range of services expands or legal requirements change. A notification will be given to your registered email or on the platform dashboard before any significant changes.
The date of any change will be shown at the top of the page as the "Last Updated" date. If you continue using bf 77 after a new policy takes effect, you will be considered to have accepted the revised policy.
If you want to understand the differences from a previous policy or have questions about any change, contact customer service — our support team is available 24/7 in Bengali and English.
Privacy Contact
Contact Us
For any questions about the privacy policy, requests to correct your information, or to exercise your rights, contact us through the following:
To learn more about us, visit our About Us page. Data protection requests are generally responded to within 2 business days.